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Wednesday August 23, 2017
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Angry Bombala residents have been putting their
complaints into the Snowy Monaro Regional Council
following a large number of unexpectedly high water
Some residents received bills of up to five times the
total of their usual water bills, and at least two have
reported increases of over $1,000. More commonly,
residents complain of doubled and tripled bills.
A Facebook post on the issue attracted almost 80
comments, most from those with higher bills, and
many of them with heated opinions on the matter.
The Snowy Monaro Regional Council announced
changes to fees earlier this year, adopting a “user
Water and Waste Water Manager, Mark Rixon explains
that the fixed access charge has been decreased and the
variable usage charge has been increased.
“Part of the problem in the Bombala Delegate area
is that in previous years some weren’t necessarily
being charged what they should have been to cover
operational and maintenance costs, as per the
State’s water best pricing guidelines,” Mr Rixon said.
“So in the case where residents in the Bombala
area are seeing a very large rise in their bills, the low
that they are working from is not usual.
“When we amalgamated, an independent State
Government sanctioned consultant came in to
complete a combined financial analysis, and the fee
structure we have now is based on that process.”
The Council provides the following Residential
Water and Sewer Charges –
Mr Rixon acknowledged that in rare cases there
may be problems with meters, and said that those
who believe their usage figures are not correct
should contact the Council to discuss the matter
“It is also possible that some properties have leaks
that owners are not aware of, and while that is their
responsibility to rectify, we can offer some guidance.”
A large number of Bombala residents are already
in communication with Council over the matter
and are awaiting the results of flow tests and other
“I have checked for leaks, tested the meter
and the only thing that explains the large bill is the
increase in charges,” one resident said.
Big water bills surprise residents
Snowy Monaro Regional Council is committed to
ensuring Delegate residents have a reliable source of
clean drinking water with unprecedented upgrades
to the town’s water infrastructure taking place.
For Delegate residents to receive potable water,
Council’s first step was to install water meter
connections to residential premises in town.
Extensive repair work has been carried out to
Delegate’s reticulation assets as well five major stop
The Delegate Water Meter Project reflects a major
investment into the Delegate community; to the tune
Council installed new water meter connections
to better understand Delegate’s water usage.
Residents will receive dummy bills across three
billing periods to advise them on how much water
they use and what future costs this usage will incur.
The survey period will help Council make
appropriate decisions on the size of a future water
“Council is undertaking best practice measures
to help Delegate residents access potable water in
the future. We’re making great ground in ensuring
Delegate has a secure and drinkable water supply,”
Snowy Monaro Regional Council Administrator, Dean
“When Snowy Monaro Regional Council was
formed one of the main things Delegate told me
was that they wanted potable water. This Council is
committed to making this a reality.”
Improvements to Delegate water
Dr Dianne Snowden-Gordon from
Hobart was in Cooma to celebrate
her receiving her AM.
She was honoured with the AM
for her significant service to the
community as an historian and
genealogical researcher, to higher
education and to heritage groups.
Dianne came to Cooma celebrate
with her mother Beryl Snowden
and family members. She also was
schooled in Cooma. Another great
success story for a former school
A petition to keep the Cooma Rotary
Markets as they are has closed with
1,352 local signatures. Instigator
of the petition, Kathleen West, will
present the petition to the newly
elected Snowy Monaro Regional
Council in September.
Celebrating her OAM
Dianne and husband Bob Gordon.
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